Nien Made cares about our customers, we do NOT ACCEPT, USE or SELL window coverings containing harmful substances. We conduct strict inspections of all incoming materials and final products, and have established stringent controls across the supply chain, such as the Management Measures for In-Coming Procurement and Inspection, Supplier Management Practices, Control Procedure of Non-conforming Products, and Product Identification Management Procedures. We require raw materials to conform to legal regulations and safe limits for toxic substances and heavy metals, in accordance with REACH and RoHS standards. We further require our suppliers to provide test reports every 3 months to ensure the safety and quality of our products at the sources.

NM cares about people and the environment. We actively reduce our environmental footprint by using FSC-certified packaging and materials, improving our water and energy efficiency, and engaging qualified waste disposal service providers. We prohibit child-labor, we provide starting salaries surpassing local statutory minimum wages and we comply with human rights norms (such as safety, anti-discrimination, working hours, no forced labor). In 2023, NM has passed 45+ external inspections of environment, emissions, water discharge, human rights etc.

NM embraces the Toyota Production System (TPS)/Lean Production and adopts the Pull Production System, minimizing wastage in our manufacturing process. Through thousands of autonomous improvement (Kaizen), we enhance quality, reduce manufacturing stages, maximize energy efficiency and mitigate impacts of increasing wages and labor shortage. Our relative GHG management target is to reduce Scope 1 and Scope 2 emissions intensity (ton CO2e /US$mn) by 30% by 2030E compared to the 2020 baseline. This aligns with our vision of using ''less'' resources to provide consumers with ''more'' quality window coverings.

To perpetuate ESG values throughout our supply chain, NM incorporates suppliers’ occupational health and safety, and compliance with human rights norms and environmental standards into the Supplier Management Practices of the plants. NM has also revised procurement contracts to include safety and environmental standards as a general guideline for supplier evaluations. ISO14001 certification are required from our PVC resin and steel suppliers. Waste service providers are obligated to comply with local government regulations for transportation and disposal. Suppliers with raw materials certified by the Forest Stewardship Council (FSC) or complying with hazardous substance safety regulations (eg: REACH or RoHS) are preferred by Nien Made. All vendors are encouraged to sign our Supplier Code of Conduct. In our "Sustainable Development Best Practice Principles", Nien Made declares avoidance of transactions with suppliers that are in conflict with our ESG policies.

In winter, due to the lower temperature near the windows, we feel particularly cold when standing close to them. Choosing a good window coverings can effectively insulate the interior (providing thermal insulation in summer) and improve our quality of life. On one hand, we innovate through window covering’s technology/materials to create a comfortable living environment. On the other hand, we also pay attention to external changes, especially extreme weather conditions, to mitigate the impact of abnormal variations on our operations.

Starting from 2023, NM has initiated climate change stress testing. We aim to detect risks in advance and identify opportunities. Following the Task Force on Climate-related Financial Disclosures (TCFD) guidelines and referring to the Intergovernmental Panel on Climate Change (IPCC - AR6 additions) scenario assumptions,

For example, using statistics from "Weathernews Inc.", we simulate flood risks at key locations. Factoring in historical flooding potential, topography/slope, and heavy rainfall, we categorize risk as high (3), medium (2), or low (1). The flood risk of the group is then calculated by weighted average. The average Physical Risk of Floods is rated at 1.18, indicating a Mild flood risk, with NO accumulated financial losses over the past 5 years. For areas with potential flood risks, NM has already implemented measures such as floodgates and water barriers to mitigate potential impacts in the future.

Based on the scenario assumptions from the Intergovernmental Panel on Climate Change (IPCC) SSP5-8.5 (representing a future with Nations take NO Action to reduce GHG emissions and may be Unsustainable), NM's 10 facilities may experience a temperature increase of 1.6~2.4°C between 2040 and 2060. Hence, we need to be attentive to Floods (1 site), Extreme Heat (2 sites), and Drought (3 sites) risks. Additionally, due to global warming, the 2 sites currently facing Extreme Cold risks may experience reduced risk levels between 2040 and 2060. The selected risk explanation is as follows:

I.  Floods:
II. Extreme Heat:

Should you have any concerns, complaint or grievance, please contact our Sustainable Development Committee through the designated ESG mailbox.